Privacy Policy
Last updated: 13 October 2026
Inspired Floorcoverings (ABN 87 617 278 109) (“we”, “us”, “our”) supplies commercial carpet tiles and vinyl flooring to designers, architects, builders and businesses across Australia. We respect your privacy and handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
This policy explains what personal information we collect, how we use it, who we share it with and how you can contact us about it.
What we collect
We only collect information we need to respond to you and run our business. This may include:
- your name, company, job title, suburb, phone number and email address
- details of your enquiry or project, including product and colour selections and any files you upload
- delivery details when you request samples or place an order
- business and billing details if you become a customer
- information about how you use our website, collected through cookies (see our Cookie Policy)
We do not ask for sensitive information such as health or financial account details through our website.
How we collect it
- when you complete our contact or sample request form
- when you subscribe to our newsletter
- when you email, call or meet with our team
- when you become a customer or supplier
- automatically through cookies and analytics when you visit our website
How we use it
- to respond to enquiries, quote on projects and send samples
- to supply products, arrange delivery and manage your account
- to send our newsletter and product updates, if you have subscribed
- to understand how our website is used so we can improve it
- to meet our legal and accounting obligations
Newsletter and marketing
We only send our newsletter to people who sign up for it. Every email includes an unsubscribe link, and you can also ask us to remove you at any time by contacting us. We do not sell or rent your personal information to anyone.
Who we share it with
We share personal information only where needed to run our business, with service providers who help us. These include:
- Hostinger, which hosts our website
- HubSpot, which manages our newsletter subscriptions
- Google, which provides Google Analytics
- couriers and freight companies that deliver samples and orders
- our accountants, IT providers and professional advisers
Some of these providers may store information outside Australia, including in the United States. We take reasonable steps to make sure they protect it in line with Australian privacy law. We may also disclose information where the law requires it.
Cookies and analytics
Our website uses cookies, including Google Analytics, to understand how visitors use the site. Google Analytics does not tell us who you are. You can accept or reject non-essential cookies using the cookie banner, and change your choice at any time. Our Cookie Policy lists the cookies we use.
Keeping your information secure
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Our website uses a secure HTTPS connection. We keep information only for as long as we need it for the purposes above or as required by law, then delete or de-identify it.
Accessing and correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time, usually 30 days.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Contact us
Inspired Floorcoverings
Email: marketing@inspiredfc.com.au
Phone: 1300 288 594
PO Box 575, Terrigal NSW 2260
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
